CRC
  • OrgChat User Guide
  • Getting Started - OrgChat Application
    • Using Web-browser – On Demand Access
    • Using Desktop Application
    • Using Mobile Application
  • Registration
    • Automatic Registration
    • Manual Registration
  • Logging into OrgChat
    • Forgot Password
  • OrgChat Interface
    • User Profile
    • Search
    • Directory
    • View
    • Sort
    • Create
    • Updates on your OrgChat
  • Updating Your Profile
    • Changing Preferences
    • Activating Unread Mode:
      • Notifications Preferences
    • Profile
    • Security
    • Personal Access Tokens
  • How can I setup SMS and Voice Notifications
  • How to Search for Users and Groups
  • How to Use Directory
  • How to Create Channels
  • How to Create Discussions
  • What are Channels
    • Public channels
    • Private groups
    • Direct Messages
  • What is Channel info
  • How can I Find Listing channels
  • How can I Favorite a Channel
  • How would I see Unread messages in Channels
  • How can I search for Messages in Channel
    • Basic Search Commands
  • How can I see Member of the Channel
  • How can I Manage Notifications from particular Channel
  • What is Message List Options
  • What are Prune Messages
  • How can I use Mentions
  • How can I Join new channels
  • How Can I Leave Channels
  • How Can I Compose Messages
  • How Can I Send Attachments In Messages
    • Send Files
    • Send Audio
    • Send Video
    • Send Links
    • Send Emoji
    • My Messages Formatting Commands
  • How Can I Edit My Sent Messages
  • How can I Delete My Messages
  • How Can I Star A Message
  • How Can I PIN a Message
  • How Can I Add Reactions on the Messages
  • How Can I share a Particular Message as Link
  • How Can I Copy a Message
  • How Can I Reply to a Message
  • How Can I Use Voice Conferencing of OrgChat
  • How can External Users Interact and Respond to OrgChat
    • Receiving SMS from External User
    • Sending SMS to External User
    • Sending Fax to External User
  • OrgChat Second Draft
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How can External Users Interact and Respond to OrgChat

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Last updated 4 years ago

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OrgChat gives the capabilities to include external users in the conversation and they can respond to the messages on public or private channel as long as they have the channel number. The messages send thru external users on the channel are available for all the users on that chat channel.

  • Locate the channel number as indicated at the top of the channel bar

  • This number can be used to send SMS and/or Fax which will be received on this channel as a message.